Inbox & Resolution Center polish: cleaner Excel exports, sturdier comments, and a reusable share flow
Executive summary
A QA batch bundling four frontend improvements: Excel exports now mirror what users see on screen, the comments experience handles long text and deleted users more gracefully, mail sharing gets a unified share menu with email paste support, and the Resolution Center metadata tab is renamed and no longer shows empty labels. Released to the QA/testing environment.
Why this was needed
Several rough edges had accumulated across high-traffic screens. Excel exports dumped raw values (unformatted dates, [object Object], blank ID columns), making downloaded reports hard to read. Long comments and pasted rich text could overflow their bubbles or carry odd highlight colors, and deleted-user mentions relied on hover tooltips that assistive tech could not announce. The mail-sharing menu was duplicated across three grids with slightly different styling, and recipients had to be typed one at a time. The Resolution Center detail page also displayed empty badges when a document had no name.
Client / user impact
- Excel downloads are now readable: dates are formatted consistently, lists become comma-separated text, objects resolve to their display name, booleans show as Yes/No, ID columns fall back to a related name, and empty cells show
-. - Comments stay inside their bubbles regardless of length, long previews truncate cleanly, stray background colors are stripped, and deleted-user mentions are screen-reader friendly.
- Sharing mail is more consistent across Inbox and Mail grids, and users can paste a block of email addresses to add multiple recipients at once.
- The Resolution Center tab is clearly labeled 'Metadata' and no longer renders blank name badges (shows 'N/A' instead).
Technical scope
Grounded in the diff. Four feature areas merged into the QA branch:
- Excel export formatting (#609): new
src/utils/excelExport.helpers.tsaddsformatCellValueplus helpers for date-key detection, JSON parsing of serialized strings, array normalization, object display-key extraction,*_id→related-name fallback, and Yes/No/-primitives.src/hooks/useExcelExport.tsnow maps each cell throughformatCellValueinstead of rawitem[key] ?? "". - Comments edge cases (#608):
MessageBubble.tsxaddsoverflow-wrap:anywherewrapping, an optionalmaxPreviewLengthtruncation path, andDOMPurifysanitization withFORBID_CSSto strip inline backgrounds;Composer.tsx+ newcomposer.cssadd height caps and wrap guards;content-utils.tsxreplaces mentionTooltips witharia-labels and data-attribute styling;ThreadView.tsxcaps the pinned section height and drops the unused preview-length constant. - Share within system / via mail (#613): new reusable
src/components/common/share-options/ShareDropdownMenu.tsxreplaces the inline dropdowns inMailContents.tsx,InboxGrid.tsx, andMailGrid.tsx;ShareViaMailDialog.tsxadds clipboard recipient parsing and an auto-generated subject line;multiple-selector.tsxgainsonPasteTextandopenOnFocusprops;inbox-actions.tsnormalizes row IDs to prime single-mail share dialogs. - Resolution metadata tab (#612):
resolution-center/document/[id]/page.tsxrenames the tab label 'Documents'→'Metadata' and hides the document-name badge when empty;MetadataTab.tsxguardsdocument_nameand shows 'N/A' instead of a blank badge.
Risk & mitigation
Moderate; mostly UI and presentation logic with no API contract changes. The Excel formatter changes every exported cell, so an edge-case value type could format differently than before (mitigated by explicit type handling and a - fallback). The comments refactor restructures MessageBubble rendering and sanitization, risking subtle markup or mention-styling regressions. The share dropdown was consolidated across three grids, so a wiring slip would affect all of them at once. Mitigation: this is a QA-stage promotion, so all four areas should be exercised in testing before any production release.
QA validation focus
- Export grids (inbox/mail/batch) to Excel and verify dates, list columns, ID columns, boolean fields, object/nested values, and empty cells all render readably.
- Post long comments, unbroken strings, and pasted rich text; confirm they wrap inside the bubble with no horizontal scroll and no leftover highlight colors; verify long previews truncate with an ellipsis.
- Confirm deleted-user mentions render with the 'This user has been deleted' label and remain accessible.
- Open the Share menu from Inbox grid, Mail grid, and Mail contents; verify 'Share within System' and 'Share via Email' both work, the selected count is correct, and single-row share actions carry the right mail ID.
- In Share via Email, paste a block of mixed text containing several email addresses and confirm valid, de-duplicated recipients are added.
- In Resolution Center, confirm the tab reads 'Metadata' and documents without a name show 'N/A' rather than an empty badge.